2017 Jeep Cherokee

The ZF 9HP 9-speed automatic transmission exhibits rough or jerky shifts, hesitation during acceleration, unexpected gear hunting, and delayed engagement from park. Some owners report the transmission refusing to upshift or downshifting harshly during deceleration, creating a lurching sensation.

Reflash the Transmission Control Module (TCM) with updated calibration software. TSB 21-011-22 addresses shift quality. In severe cases, valve body replacement or full transmission rebuild may be required.

The Power Transfer Unit on AWD models can fail prematurely, sometimes as early as 30,000-50,000 miles. Symptoms include grinding or whining noise from the front differential area, vibration at speed, and eventual loss of AWD capability. The failure is often caused by inadequate lubrication and overheating of the PTU.

Replace the PTU assembly. Fluid should be changed every 60,000 miles as preventive maintenance. TSB 21-004-22 addresses PTU noise diagnosis. Use only Mopar PTU fluid for replacement.

The Uconnect infotainment system experiences intermittent crashes, slow touchscreen response, blank screen episodes, and random reboots. Bluetooth connectivity drops frequently, and the backup camera display may lag or fail to activate when shifting into reverse.

Update to the latest Uconnect software version. Perform a hard reset by disconnecting the battery for 10 minutes. TSB 08-044-22 covers software update procedures. Head unit replacement if the problem persists after updates.

Various electrical issues plague the 2022 Cherokee, including false forward collision warnings, malfunctioning blind-spot sensors, brake warning lights illuminating without cause, and phantom chiming. The auto start-stop system may display exclamation marks and refuse to function. Tail lights can fill with condensation.

Reprogram the Forward Collision Module and sensor modules with updated software. TSB 18-025-22 addresses false collision warnings. Tail light housings may need replacement with improved sealed units.

The dual-zone HVAC system blows inconsistent temperatures between sides, fails to heat or cool adequately, or produces unusual odors from the vents. Owners report musty or mildew smells from the evaporator core, and the system may default to defrost mode unexpectedly.

Clean the evaporator core with an antimicrobial treatment and replace the cabin air filter. Recalibrate the HVAC blend door actuators. TSB 24-006-22 addresses temperature inconsistency in dual-zone systems.

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated February 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.

If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.

Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.