2019 RAM Promaster City
Vehicle Specs & Maintenance Data
The 2019 RAM Promaster City maintenance specs on this page cover the key fluids, torque values, and wear items you need for routine service. Use these numbers as a quick reference when performing oil changes, tire rotations, brake jobs, and other scheduled maintenance on your RAM Promaster City.
For oil changes, the 2019 RAM Promaster City takes 0W-20 Full Synthetic motor oil with a capacity of 5.5 quarts. Brake fluid type is DOT 3, the recommended coolant is Mopar OAT (Purple/Violet), and transmission fluid is ATF+4. Always use the manufacturer-recommended fluids to maintain warranty coverage and engine longevity.
When mounting wheels on the RAM Promaster City, torque the lug nuts to 89 ft-lbs using a calibrated torque wrench. Over- or under-torquing can lead to warped brake rotors or loose wheels. Re-torque after 50 to 100 miles on newly installed wheels.
Owners of the 2019 RAM Promaster City have reported 5 common issues including "9-Speed Automatic Transmission Harsh Shifting", "Electrical System and Battery Drain Issues" and "HVAC Blend Door Actuator Failure". Scroll down to the Diagnostics tab for detailed descriptions, solutions, and estimated repair costs.
There is 1 NHTSA safety recall on file for the 2019 RAM Promaster City. Check the Recalls tab below for full details.
Specifications on this page are compiled from multiple publicly available sources including manufacturer documentation, NHTSA data, and automotive databases. Always cross-reference with your owner's manual or official factory documentation before purchasing parts or performing any service.
The 2019 RAM Promaster City uses 0W-20 Full Synthetic motor oil (5.5 qt capacity), requires lug nuts torqued to 89 ft-lbs, takes DOT 3 brake fluid.
Manufacturer-recommended maintenance schedule for the 2019 RAM Promaster City. Always verify intervals against your owner's manual.
Enter a diagnostic trouble code to see causes, symptoms, and fixes for the 2019 RAM Promaster City.
Common problems reported by 2019 RAM Promaster City owners, with recommended fixes and estimated repair costs.
9-Speed Automatic Transmission Harsh Shifting
The 2018 ProMaster City uses the same troubled ZF 9HP 9-speed automatic transmission found in the Chrysler 200 and Jeep Cherokee. The transmission exhibits harsh downshifts, delayed gear engagement, hunting between gears on slight grades, and occasional refusal to shift out of lower gears. Many commercial operators report the erratic shifting affects drivability during delivery operations.
Reflash the TCM with the latest shift calibration software per TSB 21-016-18 REV. A. Perform a transmission adaptive learning reset. If harsh shifting persists after software updates, a complete transmission fluid change with ZF-approved fluid may improve shift quality. In severe cases, valve body or complete transmission replacement may be necessary.
Est. Cost: $150 - $4,000Electrical System and Battery Drain Issues
The ProMaster City experiences frequent dead batteries and parasitic drain caused by the body control module and telematics module failing to enter sleep mode. The sliding door contact switches and cargo light circuits are also common sources of drain. Commercial upfitters who add electrical accessories further stress the already marginal electrical system.
Perform a parasitic draw test and identify the offending circuit. Update the BCM software per TSB 08-055-18. Inspect the sliding door jamb switches for proper operation. Ensure any upfitter-added electrical loads are connected through the factory-provided upfitter interface connector and not tapped directly into vehicle wiring.
Est. Cost: $100 - $600HVAC Blend Door Actuator Failure
The HVAC system produces clicking or tapping noises from behind the dashboard and fails to properly control temperature on one or both sides. The blend door actuators strip their internal gears, causing the air to blow hot regardless of the temperature setting or vice versa. This issue typically manifests between 30,000 and 60,000 miles.
Replace the faulty blend door actuator motor. The ProMaster City has multiple actuators controlling mode, blend, and recirculation doors. Diagnosis requires identifying which actuator is clicking by listening or using a scan tool to command each actuator individually. TSB 24-002-18 covers HVAC actuator diagnosis and replacement.
Est. Cost: $200 - $600Premature Brake Wear and Rotor Warping
Front brake pads and rotors wear prematurely on the ProMaster City, especially in commercial delivery service with frequent stop-and-go driving. The front rotors warp as early as 20,000 miles, causing brake pulsation. The rear drum brakes also require frequent adjustment and hardware replacement. The brake system is undersized for the vehicle's commercial duty cycle.
Replace front brake rotors and pads with heavy-duty aftermarket components rated for commercial use. Properly torque lug nuts to 110 ft-lbs to prevent rotor distortion. Service the rear drum brakes by replacing hardware, adjusting shoes, and inspecting the wheel cylinders. More frequent brake inspections (every 15,000 miles) are recommended for commercial use.
Est. Cost: $300 - $800Engine Oil Consumption on 2.4L Tigershark
The 2.4L Tigershark engine with the MultiAir intake valve system consumes excessive oil, often 1 quart every 2,000-3,000 miles. The MultiAir actuator system allows oil past the intake valve seals, and the piston ring design contributes to oil consumption under load. Many owners are unaware of the consumption rate until the low oil pressure light illuminates.
Check the oil level at every fuel fill-up and top off as needed. Use 0W-20 full synthetic oil as specified. TSB 09-009-18 addresses oil consumption thresholds and the Mopar oil consumption test procedure. If consumption exceeds 1 quart per 1,000 miles, Chrysler may authorize engine repair under powertrain warranty.
Est. Cost: $0 - $1,5001 NHTSA safety recall for the 2019 RAM Promaster City. Check your VIN at NHTSA.gov
EXTERIOR LIGHTING:TURN SIGNAL
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.