2021 RAM 2500

A clicking, popping, or creaking noise emanating from the steering column when turning the steering wheel is a widespread complaint. The noise is most noticeable at low speeds during parking maneuvers and U-turns. The cause is insufficient lubrication of the steering column intermediate shaft splines and universal joints.

Lubricate or replace the steering column intermediate shaft. TSB 19-005-22 addresses the clicking/creaking noise. Some vehicles require the entire intermediate shaft assembly replacement with an updated part that has improved sealing to retain lubrication.

In cold climates, the Diesel Exhaust Fluid (DEF) system freezes, triggering the truck to enter a reduced power (limp) mode or even fail to start. The DEF heater element and sensor can malfunction, causing false 'low DEF quality' warnings. Repeated derating events prevent the truck from being used reliably for work in winter.

Replace the DEF heater element and quality sensor. TSB 18-015-22 addresses DEF system cold-weather diagnostics. Ensure the DEF tank heater circuit is functioning. Use only API-certified DEF fluid. Park in a heated garage when temperatures are below 12 degrees F.

An electrical short in the heater grid relay on vehicles equipped with the 6.7L Cummins Turbo Diesel can result in an engine compartment fire, even with the ignition off. The relay may overheat and melt surrounding components. This is a critical safety issue that can cause vehicle fires while the truck is parked and unattended.

NHTSA Recall 22V-541 requires inspection and replacement of the heater grid relay and associated wiring. Dealers will install an updated relay with improved thermal protection. Do not park in an enclosed structure until the recall is completed.

The Aisin AS69RC 6-speed automatic transmission exhibits erratic shifting patterns, hard shifts between gears, lack of acceleration response, and occasional slipping. Some owners report the transmission failing completely and requiring replacement, particularly under heavy towing loads. Transmission temperature warnings may appear.

Perform a transmission fluid and filter service using only Mopar AS69RC-approved fluid. TSB 21-020-22 addresses transmission adaptive learning resets. Reflash the TCM with updated calibration software. For severe cases, valve body or complete transmission replacement may be required.

The Uconnect infotainment screen goes completely blank while the backup camera continues to function normally. The system may cause parasitic battery drain, leading to a dead battery after the vehicle sits for a day or two. Radio presets and vehicle settings reset when the issue occurs.

Update the Uconnect software and check for parasitic draw from the radio module. TSB 08-055-22 covers blank screen diagnostics. If the head unit is not entering sleep mode properly, it will drain the battery. Replace the radio module if the issue persists after software updates.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

An air bag that deploys improperly can increase the risk of injury in a crash.

Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

A vehicle fire increases the risk of injury.

Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

A vehicle fire increases the risk of injury.

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.