2021 Ford Transit Connect

A software error may cause the rearview camera to display a blank image when the vehicle is in reverse, or the camera image may remain on the infotainment display after the backing event has ended, obstructing the navigation or audio screen.

Ford issued a recall for 2018-2022 Transit Connect vehicles to update the rearview camera software. Contact your dealer to verify your VIN. The repair is free of charge.

The front passenger seat belt automatic locking retractor (ALR) may deactivate early, preventing the child restraint system from being secured properly. This creates a significant safety risk for child passengers in car seats.

Ford issued a recall for 2021-2022 Transit and Transit Connect vehicles. The dealer will inspect the front passenger seat belt assembly and replace it as necessary, free of charge.

The bushing that attaches the shifter cable to the transmission can degrade or detach over time. When this happens, the driver may be unable to shift out of Park or the gear indicator may not match the actual transmission gear position, creating a rollaway risk.

Ford issued a recall for Transit Connect vehicles to replace the under-hood shift bushing and install a protective cap over the cable bushing. Contact your dealer to check your VIN. The repair is free of charge.

The 6-speed automatic transmission can shift harshly, particularly in the 2nd-to-3rd and 3rd-to-4th gear transitions. Owners report lurching and delayed engagement when accelerating from a stop, especially when the transmission is cold.

Have the dealer perform a transmission fluid flush with the specified fluid and reprogram the TCM with the latest shift calibration. Ensure the fluid level is correct. In persistent cases, the valve body may need inspection and replacement.

The SYNC 3 infotainment system may freeze, become unresponsive, or lose Bluetooth connection with paired phones. Some owners report the navigation losing GPS signal and the screen going black intermittently.

Perform a SYNC master reset (Settings > General > Master Reset) and update to the latest software version via USB or dealer. Ford has released stability patches. If the APIM hardware is failing, the module needs replacement.

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

An unsecured child restraint system can increase the risk of injury during a crash.

Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C18.

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.