2017 RAM Promaster

The electric power steering system can fail suddenly while driving, causing the steering wheel to jerk violently or become extremely heavy and difficult to turn. Some failures are traced to water intrusion and corrosion in the wiring connector on the steering rack. This is extremely dangerous in a vehicle of this size and weight, particularly for fleet drivers in urban settings.

Inspect the steering rack wiring connector for corrosion and water damage. TSB 19-008-22 addresses EPS system diagnostics. Replace the steering rack assembly and connector with sealed, updated parts. Apply dielectric grease to all electrical connections to prevent future corrosion.

The plastic engine cowl panel between the windshield and hood warps, cracks, or separates, allowing water to flood the engine bay during rain. The water can damage the Engine Control Module, alternator, and other electrical components. Owners may notice hesitation, misfires, or electrical issues after rain events.

Replace the cowl panel with an updated design that has improved sealing. TSB 23-012-22 addresses cowl panel water intrusion. Apply sealant along the windshield-to-cowl junction. Inspect and dry any water-damaged electrical connectors.

The electronic parking brake applies itself unexpectedly while the vehicle is in gear and moving, causing sudden deceleration and loss of vehicle control for up to 5 seconds. The driver cannot accelerate during this time. This is particularly dangerous when driving over hills or in traffic.

Update the parking brake control module software. TSB 05-010-22 addresses unintended parking brake engagement. If the issue persists after the software update, replace the parking brake actuator module. Inspect the brake switch and its wiring harness.

The 3.6L Pentastar V6 in the ProMaster develops a progressively worsening engine tick caused by worn rocker arms and hydraulic lash adjusters. By 60,000 miles, some vehicles require new rocker arms. If not addressed promptly, cam lobe damage can occur, requiring a partial engine rebuild (top-end replacement).

Replace the rocker arms and hydraulic lash adjusters with updated parts. TSB 09-009-23 covers HLA and rocker arm diagnostics. Maintain strict oil change intervals using 0W-20 full synthetic oil. Top-end rebuild required if cam lobe damage has occurred.

The crankcase breather valve (PCV valve) becomes blocked, triggering Check Engine Light with DTC P052E71. This causes excessive crankcase pressure, which can push oil past seals and gaskets, leading to oil leaks and increased oil consumption. The issue is shared with Mercedes-Benz Sprinter vans that use similar components.

Replace the crankcase breather valve assembly. Clear the DTC codes and monitor for recurrence. TSB 09-015-22 covers P052E diagnostic procedures. Inspect the intake manifold and vacuum lines for oil contamination. Replace valve cover gaskets if oil has been pushed past them.

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

An overheated fan motor increases the risk of a fire.

Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

Chrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.

If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96.